Services

Solutions for all your needs.

From design, construction and after sales

Technical service

In Totpack we offer our technical service to help our customers and solve any concerns they may have. Our goal is to solve any doubt that may arise during the life cycle of our machines.

In addition, thanks to Remote Assistance, we are able to offer solutions in real time. Helping the needs required in each circumstance of each customer and, in this way, guarantee a rigorous and efficient production.

After sales service

In response to the needs of each customer, Totpack offers, through our after-sales service, the maintenance, repair, replacement, or improvement and updating of the design and operation of our packaging machines and to meet the highest demands in terms of reliability, simplicity and maintenance.

Certifications

In addition to providing the documentation for the proper use and operation of the equipment, the customer can request an DQ-IQ-OQ validation / qualification protocol, based on GMP and GAMP 5 regulations, which certifies the correct design, construction and operation of the equipment according to the corresponding regulations. This documentation will be drafted and signed by the external technical service engineer expert in the field who will be in charge of the commissioning and operational qualification.

Training

We understand that it is important to know the equipment well in order to work effectively. For this reason, Totpack, through our team of experts, provides training in the use and maintenance of our packaging machines for customers who so wish.

Financing

At Totpack we give you the possibility of financing the purchase of any equipment thanks to siemens renting. Ask our consultants and we will inform you!

Technical service

In Totpack we offer our technical service to help our customers and solve any concerns they may have. Our goal is to solve any doubt that may arise during the life cycle of our machines.

In addition, thanks to Remote Assistance, we are able to offer solutions in real time. Helping the needs required in each circumstance of each customer and, in this way, guarantee a rigorous and efficient production.

After sales service

In response to the needs of each customer, Totpack offers, through our after-sales service, the maintenance, repair, replacement, or improvement and updating of the design and operation of our packaging machines and to meet the highest demands in terms of reliability, simplicity and maintenance.

Certifications

In addition to providing the documentation for the proper use and operation of the equipment, the customer can request an DQ-IQ-OQ validation / qualification protocol, based on GMP and GAMP 5 regulations, which certifies the correct design, construction and operation of the equipment according to the corresponding regulations. This documentation will be drafted and signed by the external technical service engineer expert in the field who will be in charge of the commissioning and operational qualification.

Training

We understand that it is important to know the equipment well in order to work effectively. For this reason, Totpack, through our team of experts, provides training in the use and maintenance of our packaging machines for customers who so wish.

Financing

At Totpack we give you the possibility of financing the purchase of any equipment thanks to siemens renting. Ask our consultants and we will inform you!

ARE YOU LOOKING FOR A PACKAGING MACHINERY SOLUTION BUT DON’T KNOW WHERE TO START? LEAVE US YOUR CONTACT AND WE WILL EXPLAIN YOU HOW TO DO IT.

CONTACT

SHALL WE TALK?

Contact

From Totpack we want to be part of your projects! Contact us and explain your needs.

We will be pleased to help you!

Where we are?

C/ Serra de la Salut, 11 • Nave 13
08210 Barberà del Vallès (Barcelona) • Spain

Phone  (+34) 937 13 26 56
info@totpack.com

Send us your inquiry. We will contact you shortly.

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In compliance with the provisions of the current regulations on Personal Data Protection, we inform you that the data collected in this form will be included and processed in the file called Web Users under the responsibility of TOTPACK SOLUTIONS, SL in order to provide its services, as well as to keep you informed on matters relating to the activity of the company. We inform you that the data you provide us with will be treated in a loyal, transparent, adequate, pertinent, limited, exact and updated manner and will not be communicated or transferred to third parties, except when this communication is necessary or may improve the purpose of the same, always in accordance with current legislation on data protection, the General Data Protection Regulation. In the event of changes in any of the data provided, in order to keep our file up to date, please inform us in writing. We inform you of the possibility of exercising your rights of access, rectification, suppression, opposition, limitation of processing and portability of your personal data in person at the offices of TOTPACK SOLUTIONS, SL, accompanied by a copy of your ID card, or by post to C/ SERRA DE LA SALUT 11, NAVE 13, 08210 BARBERÁ DEL VALLÉS, BARCELONA, or by e-mail to INFO@TOTPACK.COM.

Are you looking for a packaging machinery solution, but don’t know where to start?

Leave your contact and we will explain you how to do it.

CONTACT